Store Manager

SUMMARY

Our client is hiring a Store Manager to join the team.

A suitable candidate should be a motivated and multi-skilled individual that meets the requirements of the role.

DUTIES TO INCLUDE

• Develop business strategies to raise our customer pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, profits, etc.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Be a strong ambassador of the brand.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.
• Deal with all issues that arise from staff or customers (complaints, grievances etc).
• Be a shining example of good behaviour and high performance.
• Additional store manager duties as needed.

KEY REQUIREMENTS

ESSENTIAL

• Proven successful experience as a retail Store Manager.
• Powerful leading skills and business orientation.
• Customer management skills.
• Strong organizational skills.
• Good communication and interpersonal skills.

DESIRABLE

• Degree in Business Administration or relevant field.