Retail Staff

SUMMARY

Our client is hiring Retail Staff to join the team.

A suitable candidate should be a motivated and multi-skilled individual that meets the requirements of the role.

DUTIES TO INCLUDE

• Serves customers by helping them select products.
• Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge.
• Greets and receives customers in a welcoming manner.
• Responds to customers’ questions.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards and identify, and communicate potential issues.
• Directs customers by escorting them to racks and counters.
• Provides outstanding customer service.
• Documents sales by creating or updating customer profile records.
• Manages financial transactions.
• Processing exchanges, returns, and refunds according to company policies.
• Maintaining a clean and organized retail environment.
• Alerts management of potential security issues.
• Assists with inventory, including receiving and stocking merchandise.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

KEY REQUIREMENTS

ESSENTIAL

• Excellent customer service skills.
• Good communication and interpersonal skills.
• Organisation.

DESIRABLE

Previous experience in retail.