SUMMARY

Our client is hiring a Java Developer to join the team.

A suitable candidate should be a motivated and multi-skilled individual that meets the requirements of the role.

DUTIES TO INCLUDE

• Develop quality test variations utilizing JavaScript, jQuery, HTML, and CSS.
• Utilize a test-driven development philosophy to build a quality code base.
• Research & suggest emerging technologies with the goal of applying these technologies to current and future projects.
• Work closely with Project Managers for setting project priorities.
• Be effective and comfortable under minimum supervision.
• Develop in an Agile environment and be flexible under special circumstances.
• Be comfortable in learning new technologies and methodologies.
• Develop key creative experiences on the desktop and mobile e-commerce sites in accordance with the site refresh cadence.
• Collaborate on the development and implementation of new interactive marketing experiences.
• Partner with the web production team to scope and test interactive experience requests from the creative & marketing teams.

KEY REQUIREMENTS

ESSENTIAL

• Bachelor's and Master's Degree in Computer Science, Engineering or similar.
• CSS.
• Javascript.
• SQL.
• Code standards and best practices.
• Dojo.
• Experience with web applications.
• Full stack E-commerce development.
• HTML.

DESIRABLE

• Experience in web and mobile development best practices.

• Certificated in IBM, SFCC or AWS.

SUMMARY

Our client is hiring a 3rd Line Technical Support Engineer to join the team.

A suitable candidate should be a motivated and multi-skilled individual that meets the requirements of the role.

DUTIES TO INCLUDE

• Serve as an escalation point for Line 1 and 2 Support engineers to provide advanced diagnostic/troubleshooting support and technical expertise to answer customer questions, troubleshoot and resolve specific product-related issues while maximising customer satisfaction.
• Provide custom code solutions for specific customer needs and augment productised solutions.
• Work with our R&D team to resolve complex matters.
• Escalate product bugs and productise common custom code solutions.
• Gather and analyse information, evaluate impacts, and resolve or escalate issues as needed.
• Manage customer and internal stakeholders’ expectations around resolutions and timelines.
• Ensure support service level agreements are managed and met.
• Deliver training sessions and webinars about products for internal personnel.
• Flexibility in participating in a rotational on-call schedule during extended shifts (weekdays) and weekends and retail holidays as needed.
• Act as a Customer-facing subject matter expert.

KEY REQUIREMENTS

ESSENTIAL

• Fluent in English is mandatory.
• Experience with JavaScript, HTML 5, CSS 3.
• Experience with SQL or other query languages.
• Experience in providing customer-facing support to Enterprise Accounts.
• Knowledge of modern JavaScript (ES 9), including common patterns and SPA frameworks.
• Bachelor's degree in computer science/Information technology or equivalent.
• Ability to work in a fast-paced start-up. SaaS environment in high-pressure situations.
• Strong communication and interpersonal skills.
• Experience working with an international team is a plus.
• Experience with JIRA is a plus.

DESIRABLE

• Full proficiency in any other European language is a plus.
• Experience analysing performance using performance monitoring software such as Google Lighthouse.
• Experience with Git or other version control software.

SUMMARY

Our client is hiring a Head of IT to join the team.

A suitable candidate should be a motivated and multi-skilled individual that meets the requirements of the role.

DUTIES TO INCLUDE

• Overseeing all IT operations infrastructure.
• Developing, implementing, and evaluating IT projects in line with organizational objectives.
• Liaising with other departments to determine and address their IT needs and requirements.
• Managing and supervising employees in the IT department.
• Ensuring the maintenance of current projects and technology systems.
• Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.
• Proposing strategic solutions and recommending new systems and software.
• Preparing financial budgets and performance reports.
• Building and maintaining relationships with external advisors and vendors.
• Ensuring reported issues are resolved in a timely manner.

KEY REQUIREMENTS

ESSENTIAL

• A bachelor's degree in computer science or a related field.
• Management experience in an IT environment.
• Sound working knowledge of IT operations, systems, and developments.
• Good leadership abilities
• Negotiation skills
• Analytical thinking
• Excellent communication skills
• Strategic thinking

DESIRABLE

• A master's degree in computer science is preferred.
• Proof of continued education, such as software certifications, is desirable.

SUMMARY

Our client is hiring a Java Developer to join the team.

A suitable candidate should be a passionate and multi-skilled individual that meets the requirements of the role.

DUTIES TO INCLUDE

• Deliver tactical and strategic improvements to large-scale Java/J2EE/Mobile-based products.
• Formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems.
• Design, develop and test Java-based solutions using common standards and frameworks such as JAXB, JAX-WS, JAX-RS, JPA, JavaEE, Spring, and Hibernate.
• Maintain and update all existing J2EE applications as needed.
• Translate software requirements into working and maintainable solutions within the existing application frameworks.
• Implement the product's lifecycle: Design, development, quality, deployment and maintenance.
• Develop and adhere to best practices for developing applications.
• Continuously contribute to team performance improvement and collaboration.
• Collaborate effectively across teams.

KEY REQUIREMENTS

ESSENTIAL

• A degree in computer science or a relevant field.
• Skills and experience using data structures.
• Strong understanding of Java.
• A willingness to learn.
• Solid experience in modern Java development using associated frameworks.
• Experience in automated software build, test and deployment.
• Knowledge of database, web & cloud technologies.
• Full SDLC experience using Agile & DevOps methodologies.
• Broad understanding of new and emerging technologies.

DESIRABLE

• Micro-services architecture and supporting tool sets.
• Experience with multiple database & messaging technologies.
• Development of cloud-native applications.
• Knowledge of web-related technologies and of network/web-related protocols.

SUMMARY

Our client is hiring a Senior Web Developer to join the team.

A suitable candidate should be a motivated and multi-skilled individual that meets the requirements of the role.

DUTIES TO INCLUDE

• Identify user and system requirements for new websites and applications.
• Prioritize software development projects, set timelines and assign tasks to team members.
• Create wire frames to decide on the layout.
• Write or review code for various applications.
• Run functionality testing and debug code.
• Oversee junior web developers and evaluate their performance.
• Liaise with designers to decide on UI/UX elements (like graphics and navigation buttons).
• Ensure software documentation is up-to-date.
• Collaborate with mobile developers to build mobile-responsive websites.
• Define project objects and develop a plan for design and building schedules.
• Determine appropriate methods and tools for each project.
• Identify system issues and suggest effective solutions for your team.
• Collaborate with other Senior Developers and their teams on large, rush or priority orders.
• Create multimedia solutions for clients’ needs and old site problems.

KEY REQUIREMENTS

ESSENTIAL

• Work experience as a Senior Web Developer.
• Expertise in programming, preferably JavaScript, Ruby or PHP.
• Solid knowledge of HTML/CSS.
• Experience with mockup and UI prototyping tools.
• Understanding of security practices.
• Familiarity with network diagnostics tools.
• Team management skills.
• BSc/MSc in Computer Science or relevant field.

DESIRABLE

• HubSpot CMS Hub/CLI experience
• Command-Line experience

SUMMARY

Our client is hiring an IT Analyst to join the team.

A suitable candidate should be a passionate and multi-skilled individual that meets the requirements of the role.

DUTIES TO INCLUDE

• Work with management to identify IT objectives that will improve business outcomes.
• Manage multiple tasks to deadlines.
• Leverage knowledge of cutting-edge technologies to optimise organizational efficiency.
• Review existing IT systems and internal processes; collect and analyse data to identify areas for improvement within IT infrastructures.
• Participate in team meetings; provide input on intelligent solutions to improve efficiency.
• Utilize modelling, information engineering, and cost-based accounting processes to design new systems.
• Develop, test, and implement IT systems to further business objectives.
• Oversee implementation process; manage programmers and vendors to stay within deadlines and budget.
• Troubleshoot and debug IT systems to ensure error-free functionality and end-user satisfaction.
• Provide supervision to help desk staff during transitional processes; provide technical support via telephone and email for internal end-users.

KEY REQUIREMENTS

ESSENTIAL

• Proven experience as an IT Analyst or similar role.
• Knowledge of databases, system security and troubleshooting.
• Understanding of business practices.
• Strong analytical skills and attention to detail.
• Recommending and documenting changes.
• Excellent verbal and written communication and interpersonal skills.
• Can work to deadlines.
• Problem-solving aptitude.
• BSc/BA in Computer Science, Engineering or a related field.

DESIRABLE

• Experience in project management.

SUMMARY

Our client is hiring an IT Technical Support to join the team.

A suitable candidate should be a motivated and multi-skilled individual that meets the requirements of the role

DUTIES TO INCLUDE

• Enable users to access the applications and systems via a company laptop and/or virtual desktop infrastructure.
• Build and distribute hardware and install software, troubleshoot hardware, software and connectivity issues.
• Set up and configure Group Policies, evaluate systems and applications and assist with implementation.
• Responsible for providing out-of-hours support as part of an 'on-call' rota.
• Providing efficient and effective customer service to end-users and other stakeholders providing remote and desk side support at client’s sites.
• Acting as the first point of service requests.
• Logging and maintaining support issues detailed throughout a service ticket lifecycle.
• Responding appropriately to more complex problems through escalation.
• Prioritization and management of workload to ensure client SLAs are met.
• Supplying a high standard of customer service in line with company standards.
• Owning, managing, and resolving incidents, completing requests and changing requests in line with the company policy.
• Delivering against our KPIs.
• Work in accordance with company values, policies, procedures and standards.

KEY REQUIREMENTS

ESSENTIAL

• Experience in a technical support role.
• Proven incident and problem management background.
• Good understanding of computer hardware, Windows operating systems and MS office application suite.
• Experience with large systems implementations, such as OS upgrades and new hardware/software rollouts.
• Good technical knowledge in Networking (cabling/patching, creating network diagrams).
• Clear and confident communicator.
• A proven problem solver and good asset management.
• Able to deliver and troubleshoot complex technical solutions.
• Strong communication and documentation skills.
• Adaptable & flexible.
• Good time management and prioritization skills.

DESIRABLE

• Experience in IMCITP: Server Administrator or MCSE: Windows Server.

SUMMARY

Our client is hiring a UI/UX Designer to join the team.

A suitable candidate should be a motivated and multi-skilled individual that meets the requirements of the role.

DUTIES TO INCLUDE

• Defining the UX for products based on working with the UCD methodology.
• Conducting competitive analysis/heuristic reviews to feed into recommendations.
• Delivering UX specifications in various formats depending on project needs with a strong emphasis on responsive design.
• High-Level definition of process flows – defining user roles, goals and tasks.
• Hands-on UX Design deliverables, including UI designs, sitemaps, user journeys, scenarios, task flows and wireframe production.
• Produces and maintains prototypes.
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Provides input into user research activities.
• Helps evolve guidelines.
• Delivers presentations to Product Managers, Developers and Business Stakeholders, clearly articulating the rationale behind design decisions.
• Monitors and shares knowledge on emerging technologies, trends within UX, and the gambling industry

KEY REQUIREMENTS

ESSENTIAL

• A Technical background – BSc or equivalent in Design or a couple of years of e-commerce/online experience in an alternative role.
• Demonstrable experience with Wireframing + Design and Prototyping.
• Being passionate about great User Experiences and proactive in identifying product needs.
• Ability to create documentation that clearly communicates all elements, states, and views of the interface.
• Experienced in responsive (cross-channel) design needs.
• Experience with Design Systems.
• Understanding and implementing web standards and best practices.
• An understanding of web and mobile technologies.
• A strong team worker, who likes to work on projects from concept through to delivery.
• Excellent communication and presentation skills in English.

DESIRABLE

• Web Analytics knowledge.
• Experience with large-scale sites.
• Experience with multi-lingual sites.
• Experience with usability testing.
• In-house experience.
• Frontend frameworks and CSS experience.

SUMMARY

Our client is hiring a 2nd Line Technical Support Engineer to join the team.

A suitable candidate should be a motivated and multi-skilled individual that meets the requirements of the role.

DUTIES TO INCLUDE

• Assist in the process of resolving incidents and Service Requests, in a fast-paced, ITIL-compliant organisation.
• Offer subject matter expertise where appropriate.
• Promote a DevOps Culture, including immediacy, teamwork, and the creation of business value in day-to-day work.
• Responsible for offering technical support to our customers, partners and Sales Team.
• Provide key assistance and complex troubleshooting for all technical support and helpdesk queries, ensuring a speedy and efficient resolution.
• Help provide solutions to business challenges whilst using your technical expertise and knowledge of the market to contribute to service revenue generation.
• Support pre-sales and deployment teams at installation sites.
• Conduct root cause analysis of incidents to identify the cause of the failure.
• Update troubleshooting information with new fault-finding techniques and workarounds.
• Identify hardware components that need to be returned via the RMA process.

KEY REQUIREMENTS

ESSENTIAL

• Fluent in English is mandatory.
• Bachelor's degree in computer science/Information technology or equivalent.
• Experience of providing remote support for users and systems, including resolution of technical issues via the phone, email and online ticketing systems.
• A good understanding of IP Networking (TCP/IP and UDP/IP).
• Knowledge of computer hardware and OS (Windows/Linux/macOS), application installations and technical support technologies.
• A proactive and inquisitive approach to fault-finding and troubleshooting.
• The ability to build and maintain relationships with internal and external stakeholders.
• Excellent communication and team working skills.

DESIRABLE

• Full proficiency in any other European language is a plus.

SUMMARY

Our client is hiring an IT Architect to join the team.

A suitable candidate should be a motivated and multi-skilled individual that meets the requirements of the role.

DUTIES TO INCLUDE

• Carry out Model and assess complex IT solutions.
• Design and conduct hardware and software tests.
• Work closely with network engineers and other IT professionals to choose compatible design solutions.
• Provide advice to clients on project design, project costs, and the expected benefit.
• Find out clients’ software and hardware needs by interviewing them.
• Analyse the scope and expected organizational impact of information systems.
• Develop distributed system architecture and system integration.
• Prepare the budget for the design and execution of IT solutions.
• Evaluate existing systems and provide advice on how to meet organizational requirements.
• Ensure that information systems are secure from threats.
• Identify and address security threats.
• Ensure that the technical components of the project are in sync with the business needs of the organization.
• May be involved in the recruitment and training of new IT professionals.
• Organize the transfer of IT solutions to clients and non-technical staff.

KEY REQUIREMENTS

ESSENTIAL

• Ability to articulate new ideas and concepts to technical and non-technical audiences and understand the long-term and short-term perspectives of situations.
• Ability to work creatively and analytically to solve business problems and propose solutions.
• Technology neutral: remains unbiased toward any specific technology or vendor choice and is more interested in results than personal preferences.
• Displays intellectual curiosity and integrity.
• Motivated and driven by achieving long-term business outcomes, whilst also understanding the need for tactical options.
• Ability to work effectively in a team environment.
• Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation.
• Excellent planning, organisational, analytical, and technical skills.
• Excellent written and verbal communication skills
• Experience across technical or infrastructure architecture and application architecture.
• Understanding of network, service, and security architecture
• Understanding and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL).
• Knowledge and understanding of different modelling languages.
• Experience in deploying COTS applications on Microsoft technology platforms.
• Knowledge and experience in migrating complex interoperable applications/services.

DESIRABLE

• Exposure to multiple, diverse technologies, platforms, and processing environments.
• Good understanding of strategic and new and emerging technology trends, and the practical application of existing, new, and emerging technologies to new and evolving business and operating models.
• Experience working in a relevant industry is helpful.
• Experience in working in an application transformation/migration programme.

SUMMARY

Our client is hiring a Data Engineer to join the team.

A suitable candidate should be a motivated and multi-skilled individual that meets the requirements of the role.

DUTIES TO INCLUDE

• Produce advanced modelling of structured and unstructured extra-financial data (environmental, social, governance KPIs) to support the production of our ratings and investment decisions.
• Re-engineering of data flows to enable scaling of our services.
• Build tools and processes to produce accessible data for analysis.
• Communicate effectively, at all levels, complex processes into an easy-to-understand solution.
• Design, write and code from prototypes to production-ready solutions.
• Maintaining a variety of metadata repositories to enable the client to understand their data assets.
• Coach and mentor ESG analysts in the use of advanced tools to increase the efficiency, effectiveness and robustness of their modelling and analysis tasks.
• Produce high-level documentation of all designed models and automation tools.

KEY REQUIREMENTS

ESSENTIAL

• Experience in a similar role.
• Good understating of coding best practices, data versioning, dependency management, Code quality, error handling, logging, monitoring and validation.
• Experience in Python.
• Experience building CI/CD pipelines.
• Ability to work under pressure with a can-do attitude.
• Strong analytical ability, initiative, independent thinker, and highly numerate.
• Ability to work to deadlines and produce consistent results, in line with team objectives.
• Excellent organizational and time management skills.

ESSENTIAL

• Experience in writing complex queries against relations and non-relational data stores.
• Experience in parallel computing - the ability to process large datasets and optimize computationally intensive tasks.

SUMMARY

Our client is hiring a C++ Developer to join the team.

A suitable candidate should be a motivated and multi-skilled individual that meets the requirements of the role.

DUTIES TO INCLUDE

• Consulting with internal stakeholders to determine the scope of software development projects.
• Collaborating with the software development team on application design and development.
• Developing software and overseeing the deployment of applications across platforms.
• Performing diagnostic tests and debugging procedures.
• Creating end-user application feedback channels.
• Optimizing software by performing maintenance, updates, and upgrades.
• Documenting processes and maintaining software development records.
• Keeping up to date with C++ standards and advancements in application development.

KEY REQUIREMENTS

ESSENTIAL

• Bachelor's degree in computer science, information systems, or similar.

• Commercial experience as C/C++ developer.
• Solid knowledge of C/C++.
• XAML awareness.
• Self-motivated.
• Willingness to do well. 

DESIRABLE

• C++ certification.
• XAML in UWP C++ environment (WinUI2 + Win32 hosting APIs).
• React Native experience.